Frequently Asked Questions

1. What is your primary product? We manufacture and export premium coconut shell charcoal made from 100% natural coconut shells. It is processed using controlled carbonization methods to ensure high carbon content and clean burning.

2. What are the standard specifications of your charcoal?

Our export quality charcoal features:

• Moisture Content: Max 8%

• Ash Content: Max 3%

• Fixed Carbon: Min 75%

• Calorific Value: 7,000-7,500 Kcal/kg

• Volatile Matter: Max 15%

Please note that specifications can be adjusted according to specific customer requirements.

3. What charcoal sizes are available? To meet different industrial needs, we provide Lump Charcoal, Small Lump, Granular Charcoal, Crushed Charcoal, and Charcoal Powder. Custom sizing is also available upon request.

4. What industries use your coconut shell charcoal? Our products are widely used for Charcoal Briquette Manufacturing, Activated Carbon Industry, Water Filtration, Air Purification, Gold Processing, Metal Industry, Chemical Industry, and Industrial Fuel.

5. What packaging options do you provide?

We offer flexible packaging solutions including:

• 25 kg, 30 kg, and 50 kg PP Bags

• Jumbo Bags (500-1,000 kg)

• Customized Packaging and Private Label (upon request)

6. Which regions do you export to? We supply premium coconut shell charcoal to customers worldwide, with established export markets across Asia, the Middle East, Europe, North America, South America, Africa, and Australia.

7. How do you guarantee product quality? Every production batch undergoes strict quality inspections to ensure compliance with international export standards. Our quality control process includes raw material selection, carbonization monitoring, moisture inspection, particle size screening, packaging inspection, and final quality verification.

8. How can I request a quote or product samples? You can contact PT Gunung Bryllian Makmur directly to receive our product catalog, technical specifications, samples, and competitive pricing.